Legal

Privacy Policy

Last updated: April 21, 2026

K&E Trading Limited, trading as VMAX Peptides ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit our website at vmaxpeptides.com (the "Site"), create an account, or place an order. By using this Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or provide any personal information.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you interact with our Site, including:

Account Info Name, email address, password, and account preferences
Order Info Billing and shipping address, phone number, order history, and product selections
Payment Info Credit card details, billing address, and transaction data (processed securely by third-party payment processors — we do not store full card numbers)
Communications Emails, contact form submissions, and any correspondence you send us
Newsletter Email address when you subscribe to our mailing list

Information Collected Automatically

When you visit our Site, we automatically collect certain technical and usage information, including:

Device Data IP address, browser type and version, operating system, device type, and screen resolution
Usage Data Pages viewed, links clicked, time spent on pages, referring URLs, and browsing patterns
Location Data Approximate geographic location derived from your IP address
Cookies & Tracking Cookies, pixel tags, web beacons, and similar technologies (see our Cookie Policy for details)

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment — to process, ship, and deliver your orders and send transaction confirmations and tracking information
Account Management — to create and manage your account, authenticate your identity, and maintain your order history
Customer Support — to respond to your inquiries, resolve disputes, troubleshoot issues, and process return or refund requests
Marketing & Communications — to send promotional emails, newsletters, product updates, and special offers (you can opt out at any time)
Site Improvement — to analyze usage patterns, improve Site functionality, optimize user experience, and develop new features
Fraud Prevention — to detect, prevent, and investigate fraudulent transactions, unauthorized access, and other illegal activities
Legal Compliance — to comply with applicable laws, regulations, legal processes, or governmental requests

3. How We Share Your Information

VMAX Peptides does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business. These providers are contractually obligated to use your information only to perform services on our behalf and to maintain its confidentiality:

Payment Processing WooCommerce Payments / Stripe — processes credit card transactions securely
Email Marketing FluentCRM — manages email newsletters, promotional campaigns, and automated flows
Shipping Carriers FedEx and DHL — requires name, address, and phone number for delivery
Web Hosting WordPress — hosts our website and stores site data
Security Wordfence — provides website security, firewall, and malware scanning
Analytics Jetpack / WordPress.com — provides website analytics and performance monitoring

Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to: comply with a legal obligation, subpoena, court order, or governmental request; protect and defend the rights or property of VMAX Peptides; prevent or investigate possible wrongdoing or fraud; protect the personal safety of users or the public; or protect against legal liability.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, asset sale, or other business transaction, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.

4. Data Security

VMAX Peptides implements reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure payment processing through PCI-DSS compliant providers, firewall protection and malware monitoring, access controls limiting employee access to personal data, and regular security audits.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. VMAX Peptides shall not be liable for any unauthorized access to or breach of your personal information resulting from circumstances beyond our reasonable control, including but not limited to hacking, cyberattacks, or other criminal activity by third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Account Data Retained for the duration your account remains active, plus 3 years after account closure
Order Data Retained for a minimum of 7 years for tax, accounting, and legal compliance
Marketing Data Retained until you unsubscribe or request deletion
Usage & Analytics Retained in aggregated, anonymized form indefinitely

We may retain certain information for longer periods as required by law, regulation, or legitimate business purposes such as dispute resolution, fraud prevention, or enforcement of our Terms & Conditions.

6. Your Rights & Choices

Email Marketing

You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at Sales@vmaxpeptides.com. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders, account, and customer service inquiries.

Account Information

You can review and update your account information at any time by logging into your account on our Site. If you wish to delete your account, please contact us at Sales@vmaxpeptides.com. Note that we may retain certain information as required by law or for legitimate business purposes even after account deletion.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

Right to Know You can request details about the categories and specific pieces of personal information we have collected about you
Right to Delete You can request deletion of your personal information, subject to certain exceptions
Right to Opt Out You can opt out of the "sale" of your personal information (note: we do not sell your information)
Non-Discrimination We will not discriminate against you for exercising any of your CCPA rights

To exercise any of these rights, please contact us at Sales@vmaxpeptides.com with the subject line "CCPA Request." We will verify your identity before processing your request and respond within 45 days as required by law.

Nevada Residents

Nevada residents may submit a request to opt out of the sale of certain personal information. Although we do not currently sell personal information, you may submit such a request to Sales@vmaxpeptides.com.

7. Cookies & Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information about the types of cookies we use, how they work, and how to manage your cookie preferences, please see our Cookie Policy.

8. Third-Party Services & Links

Our Site may contain links to third-party websites, services, or applications that are not operated or controlled by VMAX Peptides. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site and products are not intended for individuals under the age of 18. We do not knowingly collect, solicit, or maintain personal information from anyone under 18 years of age. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we may have collected information from a minor, please contact us immediately at Sales@vmaxpeptides.com.

10. International Users

Our Site is operated from and intended for use within the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to the transfer of your information to the United States and the use of your information in accordance with this Privacy Policy.

11. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. At this time, our Site does not respond to DNT signals. We may continue to collect information in the manner described in this Privacy Policy regardless of any DNT setting in your browser.

12. Data Breach Notification

In the event of a data breach that affects your personal information, VMAX Peptides will notify affected users in accordance with applicable laws and regulations. Notification may be provided via email to the address associated with your account, by posting a notice on our Site, or by other means as required by law. VMAX Peptides shall not be liable for any damages resulting from a data breach caused by circumstances beyond our reasonable control, including but not limited to sophisticated cyberattacks, zero-day vulnerabilities, or criminal activity by third parties.

13. Limitation of Liability

IMPORTANT. To the maximum extent permitted by applicable law, VMAX Peptides, its owners, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to any unauthorized access to, use of, or breach of your personal information, regardless of the cause and whether arising in contract, tort (including negligence), or otherwise. This limitation applies even if VMAX Peptides has been advised of the possibility of such damages. VMAX Peptides' total aggregate liability in connection with any privacy-related claim shall not exceed the total amount you paid to VMAX Peptides during the twelve (12) months preceding the claim.

14. Changes to This Privacy Policy

VMAX Peptides reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to this page. The "Last updated" date at the top of this page indicates the most recent revision. It is your responsibility to review this Privacy Policy periodically. Your continued use of the Site after changes have been posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or need to report a violation, please contact us:
Company: K&E Trading Limited (trading as VMAX Peptides)
Address: 1026 Victoria Street, Whitiora, Hamilton 3200, New Zealand
Email: Sales@vmaxpeptides.com
Operating Hours: Monday–Friday, 8:00 AM – 5:00 PM NZT (Sun–Thu, approx. 4:00 PM – 1:00 AM US Eastern)
Contact Page: vmaxpeptides.com/contact